Care Management Program

Our 2 care coordinators provide in-home and in-office services to frail, often chronically ill elderly residents, disabled adults and families. During these visits, social workers address safety issues within the home, connect individuals to benefits, apply for Waiver and OPTIONS programs, connect individuals to financial support, provide caregiver support, work on housing issues, work on budgets, address hoarding issues, assist with long-term planning, and much more. These services improve access to healthcare, promote financial stability, and fight food insecurity. ElderNet works with many partnering agencies and organizations such as Your Way Home, New Horizons, Montgomery County Aging and Adult Services, and Main Line Health. ElderNet remains on call with the Lower Merion Police Department and Narberth Borough Police Department 24/7 should they encounter an older adult in crisis or a homeless individual in need of shelter and resources.

To obtain help accessing or applying for benefits and public services, please contact one of our care coordinators by calling 610-525-0706.

Volunteer Services Program

Escort Driving: Volunteers provide “door through door” transportation to doctors, banks and pharmacies, and shop with or for those in need.  The vast majority of these participants are frail and homebound.

Friendly Visiting: Compassionate volunteers visit older and disabled adults to help with mail or bills, read to those who are visually impaired, or to just sit and talk.

Odd Jobs: ElderNet volunteers provide assistance to those who need help with chores, yard work, repairs, or small services in order to remain in their homes.

ElderNet’s Ada Mutch Community Resource Center and Food Pantry

The AMCRC provides many valuable resources to residents of Lower Merion and Narberth. The Center has a full-choice food pantry where residents living with low incomes come to shop for fresh produce, milk, bread, frozen meat, and pre-packaged and canned food. A licensed social worker is on-site to assist with applying for benefits, services, and emergency financial assistance. The financial assistance program has strict income guidelines, is available for those in need of utility, rental assistance, or other emergency items, and is generally capped at a few hundred dollars. As with all programs at ElderNet, applicants must be residents of Lower Merion or Narberth. In 2018, 447 people in 277 households, 33 with children, were helped with $16,813 in emergency funds. The food pantry provided 8,054 grocery bags of perishable and non-perishable groceries to those in need.  The majority of food that is provided to program participants comes from generous community donors, as well as school, business, and faith-based food drives.

In connection with Bryn Mawr Hospital, the Center also houses the “Ask-A-Nurse” program where a licensed nurse is readily available to offer bi-weekly blood pressure screenings, provide health education, answer questions, and offer referrals regarding medical or mental health-related issues. Nurses also administer seasonal flu shots.

General Information:

The hours for the AMCRC are Tuesdays and Thursdays from 10:00 a.m. to 11:45 a.m. and 2:00 p.m. to 3:45 p.m. Proof of residency is needed each year, as your situation changes, or upon request as required to update our records. Additionally, if claiming dependents under the age of 18, updated copies of each child’s report card are required.

The “Ask-A-Nurse” program is available Tuesday and Thursdays from 10:00 a.m. to 12:00 p.m.

For additional information about our Food Pantry, please contact Michelle Gonzalez, Pantry Coordinator at (610) 527-7776.

​For additional information about benefits, financial assistance, and other social service needs, please contact social worker Alex Fisher at (610) 527-7750.

Lock for Life

Lock For Life is a program available through ElderNet of Lower Merion and Narberth, and administered by the Lower Merion Township Police Department. It is intended to provide Police, Fire, and Emergency Medical Service (EMS) personnel access to your residence in the event of an emergency where you are unable to open the door.

A key to your residence is stored in a secure metal storage device, similar to a realtor’s lockbox near the entrance to your residence. The access code to your lockbox is ONLY available to Police, Fire, and EMS personnel, it is used ONLY during an emergency, and ONLY if responders are unable to gain access into your home without using force.

In the event Lock For Life is accessed, a representative from the Lower Merion Township Police Department will contact the resident to change the combination as an added security measure.


All Lower Merion Township and Narberth residents ages 55 and older, or younger disabled individuals who live alone and/or have major medical issues. There are no income limits.


There is no charge to participate in this program. You only need a spare key.


A Lower Merion Township Police Officer will come to your home in full uniform to demonstrate how the lock operates. Any questions you may have will immediately be answered.


Contact ElderNet at 610.525.0706 OR contact the Lower Merion Police at 610.645.6240.

Emergency Assistance

When funds are available, ElderNet assists those of all ages who need money for fuel, rent, food, and other one-time financial emergencies through grants and locally raised funds.

To qualify for our emergency financial services, you must comply with the following:

  • You must be a resident of Lower Merion or Narberth
  • You must meet with our Social Worker or Case Manager AND show a true need for this service.
  • You must have proof of low income according to HUD Income Limits.

Information and Referral Services

ElderNet answers questions, helps individuals assess immediate needs, and finds resources to meet those needs. Whether you stop by, phone in, or send an email regarding your current situation, ElderNet will work to provide information and referral sources that best suit your individual needs. Our dedicated staff will follow-up with you to make sure that your issues have been resolved.

You may also find a great amount of information on various programs in our Resources section

Holiday Basket Program

The holiday basket program provided 260 celebratory meals to over 550 individuals, for both Thanksgiving and the winter holidays, to those in need in 2019 (many of which were delivered). Each year, ElderNet partners with Bryn Mawr Hospital to distribute holiday gifts to children, who, otherwise, may not receive any.

Outreach & Community Cooperation

ElderNet studies current issues and informs the public about programs and services for the adult community. ElderNet representatives attend speaking engagements and gather information guides in an effort to better inform the public of the services available to them.

ElderNet collaborates with business, religious, and educational representatives to address issues faced by older adults in the community. ElderNet is regularly engaged with many area social service, health, and educational organizations in the Lower Merion and Narberth communities.